Frequently Asked Questions

Find answers to common questions

How do I determine my correct size?

Please refer to our comprehensive Size Guide located on each product page, which includes detailed measurements and fit recommendations.

Can I modify or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you restock items that are sold out?

Many of our core pieces are restocked regularly. We recommend signing up for 'Back in Stock' notifications on the specific product page.

Are the colors shown on the website accurate?

We strive to display colors as accurately as possible; however, actual colors may vary slightly depending on your monitor settings and lighting.

How should I care for my Medichecks garments?

Care instructions are provided on the inner label of every garment. We generally recommend cold washes and air drying to maintain fabric integrity.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by destination.